Privacy Policy

Effective Date: 10/21/2024

At Love and Dignity in Home Pet Euthanasia Practice (“we,” “us,” or “our”), we value the privacy of our clients and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data when you interact with our services.

1. Information We Collect

We may collect the following types of information:

• • Personal Information: Your name, address, phone number, email address, and any other information that you provide directly through communication or forms.
  • Pet Information: Details about your pet, including name, age, medical conditions, and any other information relevant to our services.
  • Payment Information: Billing information such as credit card numbers are not saved in our system, billing addresses, and related details used to process payments.
  • Automatically Collected Information: When you visit our website, we may automatically collect certain information, such as IP addresses, browser type, referring/exit pages, and date/time stamps.

2. How We Use Your Information

We may use your information for the following purposes:

• • Service Provision: To schedule and provide our in-home euthanasia services.
  • Communication: To respond to your inquiries, provide updates on services, or notify you of any changes.
  • Billing and Payments: To process transactions securely.
  • Improvement of Services: To analyze trends and improve our services, website, and overall client experience.
  • Legal Obligations: To comply with legal requirements or respond to lawful requests from government authorities.
  • SMS opt-in and Phone Numbers for the purpose of SMS will not be shared with third parties and affiliates for marketing purposes

3. Sharing of Information

We respect your privacy and will not share your personal information with third parties, except in the following circumstances:

• • Service Providers: We may share your information with trusted third-party vendors who help us in delivering our services (e.g., payment processors, IT services). These parties are required to maintain confidentiality.
  • Legal Compliance: We may disclose your information to comply with legal obligations or protect the safety and rights of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of electronic transmission or storage is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

6. Your Rights

You have the right to:

• • Access the personal information we hold about you.
  • Request corrections to any inaccurate or incomplete information.
  • Request deletion of your personal information, subject to legal obligations.
  • Withdraw your consent to the processing of your data.

To exercise any of these rights, please contact us using the information provided below.

7. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, with the effective date indicated at the top. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns regarding this privacy policy, or wish to exercise your rights, please contact us at:

Love and Dignity In Home Pet Euthanasia Practice